Last updated on 12/08/2026
Strategic Objectives
-
Providing High-Quality, Beneficiary-Centric Digital Services
Providing services that effectively meet beneficiaries' needs and expectations, and delivering an excellent and satisfactory experience for them by understanding their needs, engaging them, and continuously improving.
-
Raising Awareness and Developing Human Capabilities to Meet Digital Transformation Requirements and Achieve the Center's Objectives
Developing the level of awareness, knowledge, and skills in digital transformation within the Center at all levels, ultimately creating an environment conducive to digital transformation and capable of developing and providing the competencies required to lead the change process, elevate the Center's capabilities, and achieve its strategic objectives.
-
Using Emerging Technologies to Support the Center's Operations
Promoting a culture of innovation within the Center by investing in modern technologies and creative ideas that contribute to strengthening the Center's role, supporting the achievement of its objectives, and improving the quality of services provided to beneficiaries.
-
Enhancing the Role of the Data Management and Governance Office
Maximizing the benefits of data management and governance practices and achieving full compliance with the controls and standards of the National Data Management Office. Building and developing robust, effective geospatial databases that store and organize geographic and spatial data, enabling their use for informed decision-making.
-
Enhancing the Role of Governance in the Center's Digital Transformation Process
Governing digital transformation practices and processes by developing an effective framework and forming a committee responsible for overseeing digital transformation initiatives and projects, evaluating performance and compliance, and fostering a culture of continuous improvement in digital transformation within the Center.
-
Activating Institutional Work and Enhancing the Role of the Enterprise Architecture Office
Strengthening and activating institutional work and the Enterprise Architecture Office by updating and developing the Center's internal policies and procedures, achieving coordination and collaboration between technology and business domains, and monitoring, implementing, and improving digital transformation initiatives.